Shipping policy
FÆBRIQ currently ships to the United States and Canada. Additional regions, including Europe, are coming soon. Because every item is made to order through our print-on-demand partners, your total delivery time is made up of two parts: production time and shipping time.
1. Production Time
Each item is printed and prepared specifically for you after you order. Typical production time is 2–7 business days before your order ships. During peak periods (holidays, sales, new drops), production may take slightly longer.
2. Shipping Time
Once your order leaves our fulfillment partner, estimated transit times are:
- United States — 4–8 business days
- Canada — 7–14 business days
These are estimates, not guarantees. Total delivery time = production time + shipping time. We currently ship only within the United States and Canada — other regions will be added in the future.
3. Shipping Costs
Shipping costs are calculated at checkout based on your destination and order. Any promotional free-shipping thresholds will be shown on the Site.
4. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update after dispatch.
5. Customs, Duties & Taxes
Orders shipped to Canada may be subject to import duties, taxes, and customs fees levied by Canadian authorities. These charges are the responsibility of the recipient and are not included in the product or shipping price. FÆBRIQ has no control over these fees and cannot predict their amount.
6. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us at support@faebriq.com within 24 hours of ordering and we will do our best to help before production begins.
7. Lost, Delayed, or Stuck Shipments
If your tracking has not updated for an extended period, or your order significantly exceeds the estimated delivery window, contact us at support@faebriq.com with your order number. We will work with our fulfillment and shipping partners to locate your package or arrange a replacement where appropriate (see our Refund Policy).
8. Contact Us
support@faebriq.com