Contact
Questions about an order, a size, or a print that arrived wrong. Email support@faebriq.com. One inbox, one person, usually answered within two business days.
Worth including:
- Your order number
- A photo, if it is a print or damage issue
- What you want to happen next
Everything is made to order, so a change or cancellation has to reach us within 24 hours of purchase. After that it is already in production.
We ship to the United States and Canada. Production runs 2 to 7 business days, then 4 to 8 days in transit to the US and 7 to 14 days to Canada.
Damaged, defective, misprinted, or just not the item you ordered? See the Refund policy. For delivery windows, duties and customs, see the Shipping policy.